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Privacy Policy

Last updated: January 10, 2025

At Webcraftdom, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using Webcraftdom, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

When you register for an account or use our services, we may collect personal information including:

  • Account Information: Name, email address, password (encrypted)
  • Billing Information: Credit/debit card information (processed securely by Paddle)
  • Profile Information: Company name, website URL, business type
  • Contact Information: Phone number, mailing address (optional)

1.2 Website Content

We store the content you create and upload to your websites, including:

  • Text, images, videos, and other media files
  • Website designs and templates
  • Contact forms and email content
  • Analytics and visitor data

1.3 Usage Data

We automatically collect information about how you use our services:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our platform
  • Referring websites and search terms
  • Operating system and screen resolution

1.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

2. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our Service: Including account management and customer support
  • To process transactions: Handling payments and sending receipts
  • To improve our Service: Analyzing usage patterns and user feedback
  • To communicate with you: Sending updates, newsletters, and promotional materials
  • To provide customer support: Responding to inquiries and resolving issues
  • To prevent fraud: Monitoring for suspicious activity and security threats
  • To comply with legal obligations: Meeting regulatory requirements

3. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the context:

  • Contract Performance: Processing necessary to provide our services
  • Legitimate Interests: Improving our services and preventing fraud
  • Consent: Marketing communications (you can withdraw consent anytime)
  • Legal Obligations: Complying with laws and regulations

4. How We Share Your Information

We do not sell your personal information. We may share your information only in these circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our platform:

  • Paddle: Payment processing (PCI-DSS compliant)
  • Vercel: Website hosting and deployment
  • Supabase: Database and authentication services
  • Email service providers: For transactional and marketing emails

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

If Webcraftdom is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Industry-standard SSL/TLS encryption for data transmission
  • Encrypted storage of sensitive data
  • Regular security audits and updates
  • Access controls and authentication measures
  • Secure backup and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We will retain and use your information to:

  • Maintain your account while it remains active
  • Comply with legal obligations (e.g., tax records for 7 years)
  • Resolve disputes and enforce agreements
  • Prevent fraud and abuse

After you close your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.

7. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

7.1 Right to Access

You have the right to request copies of your personal data.

7.2 Right to Rectification

You have the right to request correction of any inaccurate or incomplete information.

7.3 Right to Erasure

You have the right to request deletion of your personal data under certain conditions.

7.4 Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain conditions.

7.5 Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you.

7.6 Right to Object

You have the right to object to our processing of your personal data under certain conditions.

To exercise any of these rights, please contact us at hello@webcraftdom.com. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

Webcraftdom is based in Georgia. If you are accessing our services from outside Georgia, please be aware that your information may be transferred to, stored, and processed in Georgia and other countries where our service providers operate.

9. Children's Privacy

Our services are not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us immediately. If we discover that we have collected personal information from children under 16, we will delete that information promptly.

10. Cookies Policy

10.1 Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our website
  • Functionality Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements (with your consent)

10.2 Managing Cookies

You can control and manage cookies in your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

11. Email Communications

We may send you emails about:

  • Account notifications and updates
  • Billing and payment confirmations
  • Service updates and new features
  • Security alerts
  • Marketing and promotional content (with your consent)

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us. Note that you cannot unsubscribe from essential service-related emails.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date at the top of this policy
  • Sending you an email notification for material changes

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Data Controller Information

For the purposes of data protection law, the data controller is:

Business Name: Webcraftdom

Owner/Proprietor: Ourotimi Olugbenga Awolade

Business Address: Tbilisi, Dadianis K 152, Tbilisi, Georgia

Contact Email: hello@webcraftdom.com

Contact Us About Privacy

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: hello@webcraftdom.com

Website: https://webcraftdom.com

Address: Tbilisi, Dadianis K 152, Tbilisi, Georgia

We will respond to all requests, inquiries, or concerns within 30 days.

Last updated: January 10, 2025
© 2025 Webcraftdom. All rights reserved.

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